Reference

mawartoto resmi Privacy Policy for Your Account

mawarto resmi Privacy Policy explains how we handle the details connected with your account, wallet status and device access.

Account dataWallet recordsCookie choicesPolicy requests
mawartoto resmi mawartoto resmi Privacy Policy for Your Account
CONTACT ROUTES

Ask About Privacy Before Opening

A clear contact path matters when a privacy question is linked to account access or a wallet record.

Policy request Use the account support route to ask what personal data we hold, why a…
Wallet reference For DANA, OVO, GoPay or QRIS questions, send the transaction reference rather than your…
Login concern If a device change or phone verification blocks your account, contact support through the…
DATA PRACTICE

What We Keep And How We Protect It

Privacy depends on practical handling, not a broad promise. We separate account identity details from payment references where our systems allow, limit internal access to operational needs and use security checks when…

Account details

We use the details entered during account opening to identify your account, support phone verification and respond to requests about your Privacy Policy rights. Please keep those details accurate.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account records may include a reference, status and timestamp. We use these details to reconcile activity, not to request your wallet password.

Cookies

Cookies can preserve a session, remember selected settings and help us detect unusual sign-in behaviour. You can manage cookie controls through your browser, although some account steps may then need repeating.

Device security

When you move from a phone to desktop or use a new browser, security signals may prompt another account check. This helps protect private records before we discuss wallet or profile details.

Retention period

We retain records only for the operational, security or legal purpose connected to them. When a record no longer serves that purpose, our process is to remove or anonymise it where applicable.

Change request

Ask us to access, correct or remove eligible personal data through the policy contact path. We first confirm account ownership, then explain the result and any limit required by local law.

Privacy Policy Answers For Indonesia

These Privacy Policy answers focus on the account questions you may have before opening access. We explain what happens to profile details, device signals, cookies and wallet references, including the steps used when a request concerns DANA, QRIS or phone verification. If a question is not covered, the policy contact route can connect it to the right account record.

It covers account details, phone verification, device signals, cookies, security events and payment references linked to DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

A wallet reference lets us match a payment status to your account without requesting your wallet password. We may retain the reference, status and timestamp for reconciliation and security purposes.

Yes. Use the policy contact path in your account area and identify your account. After ownership checks, we can explain the personal data held, its purpose and any applicable access limit.

Send a correction request through account support, naming the field that needs changing. We may confirm your phone or account details first, then update eligible records or explain why a limit applies.

Yes. It covers cookies and similar session signals used on mobile browsers and desktop browsers. Your browser controls can limit them, but login or phone verification may need to be repeated.

A new phone, browser or desktop session can trigger security checks before private details are discussed. We may request phone verification so account and wallet records are not exposed to another person.

Yes. Account access and certain data requests depend on local law. We apply this Privacy Policy where local law permits and explain any restriction when responding to your request.